Vighnesh Madankar

Tech Support Engineer | AWS & DevOps Enthusiast

"Building reliable systems with a cloud-first mindset"

About Me

I'm a passionate Tech Support Engineer with a strong foundation in cloud technologies and DevOps practices.

As an MCA graduate, I've built my career on a solid technical foundation and hands-on experience. Currently working full-time at Greamio Technologies, I successfully completed my internship and converted to a full-time role, demonstrating my commitment and technical capabilities.

My focus is on AWS and DevOps, where I continuously expand my knowledge and skills. With a strong base in Linux administration, troubleshooting, and IT operations, I'm dedicated to building and maintaining reliable, scalable systems that drive business success.

I believe in continuous learning and staying updated with the latest cloud technologies and best practices to deliver exceptional technical support and solutions.

Technical Skills

Core Skills

  • AWS (EC2, IAM, VPC basics)
  • Linux Administration
  • Technical Support & Troubleshooting
  • Networking Fundamentals

Supporting Skills

  • Cybersecurity Intermediate
  • HTML, CSS, JavaScript
  • Python (basic automation)

Professional Experience

Tech Support Engineer

Current

Greamio Technologies, Nagpur

  • Providing L1/L2 technical support for critical systems and applications
  • System and application troubleshooting with quick resolution times
  • Incident handling and comprehensive documentation for knowledge base
  • Gaining hands-on exposure to cloud concepts and infrastructure

Tech Support Intern

Completed

Greamio Technologies, Nagpur

  • L1/L2 technical support for various client systems
  • System and application troubleshooting under supervision
  • Incident handling and documentation best practices
  • Initial exposure to cloud concepts and modern infrastructure

Featured Projects

CI/CD Pipeline for Production Web Application on AWS

Designed and implemented a complete CI/CD pipeline for deploying web applications on AWS infrastructure. Leveraged AWS services to automate build, test, and deployment processes, ensuring reliable and efficient delivery.

AWS CI/CD DevOps Automation

Pollution Awareness Responsive Website

Created a fully responsive website to raise awareness about environmental pollution. Built with modern web technologies, focusing on user experience and accessibility across all devices.

HTML CSS JavaScript Responsive Design

Certifications

AWS Cloud Practitioner Essentials

Amazon Web Services (AWS)

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Responsive Web Design

freeCodeCamp

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Splunk for Security Analytics

Splunk

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Excel Essential Training

LinkedIn Learning

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Get In Touch

I'm always open to discussing new opportunities, collaborations, or just having a chat about cloud technologies and DevOps.